Help Center
Answers to common questions about Sidekick for InDesign
Billing
Troubleshooting
Sidekick Blocked by Your Organization
What to do when Claude Desktop shows Sidekick as DISABLED with 'Not allowed in your current organization.'
When Sidekick can't reach your AI Assistant
What to do when the Sidekick panel says "Make sure your AI Assistant is running."
When your AI Assistant isn't responding
What to do when Sidekick reaches your AI Assistant but doesn't get a reply.
When your AI Assistant stopped responding
What to do when Sidekick was working but the AI Assistant stopped replying.
When your AI Assistant was closed
What to do when Sidekick was connected and the AI Assistant was closed.
When Sidekick needs to be updated
What to do when the Sidekick panel says an update is required.
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