Troubleshooting — Help

When your AI Assistant stopped responding

What to do when Sidekick was working but the AI Assistant stopped replying.

Sidekick was connected and working, but the AI Assistant stopped replying. This usually means the AI Assistant crashed, was force-quit, or its system became unresponsive.

What to do:

  1. Check whether your AI Assistant is still running. If it crashed, you may need to relaunch it.
  2. If it’s still running but not responding, restart it.
  3. Sidekick will reconnect on its own once the AI Assistant is back.

Still stuck?

Write to [email protected] and tell us what you are seeing. A person answers.