When your AI Assistant was closed
The AI Assistant was closed — either by you, by the operating system, or because it restarted.
What to do:
- Reopen your AI Assistant.
- Sidekick will reconnect on its own.
If you didn’t close it yourself, it may have shut down due to an update or a system event — reopening it should fix it.
If Sidekick has never connected: seeing this message on first use — with your AI Assistant open the whole time — usually means the Sidekick extension isn’t installed in the AI Assistant itself. See When Sidekick can’t reach your AI Assistant for the two quick checks that fix this. (Newer versions of Sidekick show a clearer message in this situation.)
Less common cause: if reopening your AI Assistant doesn’t help and you keep seeing this message, another app on your computer might be using port 6001 — the network port Sidekick relies on — and refusing connections. Restarting your computer is the simplest fix; if that’s not an option, contact support and we can help you identify the culprit.